Careers at Omaha Drain | Plumbing & Drain Jobs in Omaha, NE
Omaha Drain Careers Fast. Fair. Fixed. Starts with our team.
Now hiring in the Omaha metro
Trades careers • Plumbing • Drain & sewer • Office

Build a skilled trade career you're proud of.

Omaha Drain is a growing plumbing and drain company in Omaha. We hire people who want more than a job — and we train them to earn more, learn more, and move up.

Paid training & certifications
Performance pay & bonuses
Real growth & leadership paths
Best of Omaha award badge Omaha's Choice Award badge
What you get here

A career, not just a job.

The right shop changes everything. At Omaha Drain the system is built so good people can win — in their paychecks, their skills, and at home.

Outcome 01
Earn more, fairly

Performance-based pay, honest pricing, and no hard-sell quotas, so you can focus on doing the work right.

Outcome 02
Grow your skills

Structured training and ride-alongs help newer techs grow and give experienced techs room to sharpen their craft.

Outcome 03
Build a future

Clear paths into lead tech, install, estimating, and leadership roles so you can grow with the company.

For techs tired of the old way

Tired of broken promises from other shops?

If you've bounced between shops that burn you out, play games with pay, or push high-pressure sales scripts, you're not alone. We hear the same story from techs all the time.

  • Slow days where you're sent home without pay.
  • “Up or out” quotas that put sales ahead of the right repair.
  • No roadmap from helper to lead or installer.
  • Leadership that hasn't worked the tools in years, if ever.
How we're different

We built Omaha Drain around technicians.

Omaha Drain started as a drain shop focused on fixing problems the right way — with cameras, jetters, and real diagnostics. That mindset still drives how we hire, train, and pay.

  • Leadership that still rides in trucks and understands the job.
  • A written training playbook you can actually follow in the field.
  • We back our techs when they slow down to diagnose instead of run-and-gun.
Benefits & support

What you get when you join.

Every role is a little different, but these are the core benefits and systems our team can count on.

Pay & stability

Earn more with consistent calls.

Competitive pay with clear, written performance structures — not mystery commissions. We keep the board full with real service calls so you can hit your goals.

Full-time hours • Bonus opportunities • 401k match (role dependent)

Training & tools

Real training and modern gear.

From jetters and cameras to trenchless tools, we invest in equipment and training so you're set up to win on every job.

Paid training • Ride-alongs • In-house coaching

Culture & growth

Respect, teamwork, real paths up.

You'll work with people who care about doing things the right way, and leaders who care about where you're headed next.

Advancement paths • Leadership opportunities • Strong team culture

Career paths

Where you can go from here.

We hire at multiple levels — from helpers and newer techs to seasoned pros. Wherever you're starting, there's a clear next step.

Drain track
Drain cleaning technician
  • StartHelper and equipment setup on drain calls.
  • GrowRun your own jetter, camera, and descaling calls.
  • NextLead drain tech, or move into sewer install.
Service plumbing
Residential service plumber
  • StartPerform repairs alongside a senior tech or lead plumber.
  • GrowRun full plumbing calls and present options yourself.
  • NextTankless, repipe, or specialty installer.
Install & excavation
Sewer & excavation crew
  • StartInstall helper or laborer on dig and trenchless jobs.
  • GrowEquipment operator or lead installer.
  • NextInstall foreman or project manager.
Office & leadership
CSR / dispatch & beyond
  • StartCall taker or dispatcher supporting the field.
  • GrowSenior CSR, dispatcher, or department lead.
  • NextService manager or operations leadership.
Open positions

Roles we're hiring for right now.

Field and office roles. If you're hungry, humble, and ready to grow, there's a seat for you.

Omaha Drain plumbers on a residential job

Plumber

Perform repairs, installs, and upgrades with precision. Plumbing experience and pride in workmanship required.

Experienced • Field Apply
Drain cleaning equipment on a service call

Drain cleaning technician

Specialize in jetting, descaling, and camera inspections. A strong entry point into high-demand drain skills.

Entry–Mid • Field Apply
Sewer line excavation work site

Excavation / sewer installer

Replace and repair sewer lines, perform trenchless installs, and operate heavy equipment.

Install crew Apply
Dispatcher coordinating the service schedule

CSR / dispatcher

Coordinate schedules, take care of customers, and keep the field team running efficiently every day.

Office • Customer care Apply
Office administration at Omaha Drain

Admin / office manager

Own the details that keep the business moving: onboarding, scheduling support, paperwork, reporting, and team communication.

Leadership • Admin Apply
HVAC service technician at work

HVAC service technician

Diagnose, repair, and maintain heating and cooling systems with a steady pipeline of calls and real advancement opportunities.

HVAC • Field Apply

How we work every call.

These four things decide whether someone fits here. If they sound like you, you'll do well.

  • Diagnose, don't guess. We inspect thoroughly before we act.
  • Options, not ultimatums. Techs present clear options; homeowners stay in control.
  • Own the outcome. If we touch it, we stand behind it.
  • Leave it better. From basements to break rooms, cleaner than we found it.
Hiring process

How our hiring process works.

Simple and respectful of your time. Here's what happens after you click apply.

Step 1
Apply online in 60 seconds.

Tell us who you are, what you've done, and which role interests you.

Step 2
Phone conversation and shop visit.

We review your application, then schedule a short call and an in-person visit at our Omaha shop.

Step 3
Ride-along and offer.

For field roles you'll ride along with one of our techs so you can see how we work. If it's a mutual fit, we talk offer and start date.

Team stories

What our team says.

Here's how current team members describe working at Omaha Drain.

Jeremy F., Service Manager at Omaha Drain
Jeremy F.
Service Manager

“We don't just clear drains — we build careers. Omaha Drain gives you the tools and support you need to succeed, as long as you're willing to put in the work.”

Drain technician, day one

You start riding with an experienced tech, learning how we camera a line, read what we find, and explain it to a homeowner. Nobody hands you a truck and a map and wishes you luck.

Field and office, same team

Dispatch sends techs real notes, techs send back real findings, and the customer hears one consistent story. When that loop works, everybody's day gets easier.

FAQ

Hiring & career FAQs.

The questions we hear most from field and office applicants. If you're wondering something else, ask during your first call.

Do I need plumbing or drain experience to apply?

It depends on the role. Field positions like Plumber and Excavation / Sewer Installer typically require experience. Our Drain Cleaning Technician and some helper roles are built for people with mechanical aptitude who want a path into the trades — we'll train the right person.

What does training look like for new team members?

Every new hire goes through structured onboarding: ride-alongs with experienced techs, classroom-style training on safety and process, and ongoing coaching. You won't be handed a truck and sent out blind.

How does pay work — hourly, salary, or performance-based?

Most field roles use a performance-based pay structure with a guaranteed base and a clear, written pay plan. Office roles like CSR / Dispatcher are typically hourly with bonus opportunities. We'll walk through pay and benefits in detail during your interview.

What does the schedule look like?

We run full-time schedules with rotating on-call, especially for drain and emergency plumbing calls. Exact schedules depend on the position, but we do our best to balance workload and family time.

Do you run background checks and drug screening?

Yes. Because we work in people's homes, all team members must pass a background check and are subject to our drug-free workplace policy.

How soon will I hear back after applying?

Most applicants hear from us within a few business days. If we're not actively hiring for your role but think you're a strong fit, we may keep your information on file and reach out when a spot opens.

Don't see your question here? Call (402) 600-0988 and ask for our hiring team.

Next step

Ready to build your career at Omaha Drain?

If you're serious about your craft, want to be treated like a professional, and are ready to grow, we'd like to talk.