When Water Is Everywhere, Every Second Counts.
A burst pipe, leaking supply line, or failed water heater can turn your home into a wading pool in minutes. Carpets soak, ceilings sag, and you’re left scrambling to find the main shut-off while water keeps pouring in. It’s stressful, messy, and expensive the longer it goes on.
In that moment, you shouldn’t have to guess which valve to turn or wait hours for a callback. You need someone who picks up, walks you through shutting off the water, and rushes a pro to your door.
Omaha Drain Is Your Emergency Water Shut-Off Team.
- 24/7 live answering – talk to a real local person, not a robot.
- Techs trained to guide you by phone so the water stops ASAP.
- On-site we repair the break, replace bad shut-off valves, and help you prevent it from happening again.
- We treat your home like our own – shoe covers, floor protection, and thorough cleanup.
Why an Emergency Water Shut-Off Plan Matters.
Knowing exactly how to shut off your water – and having a main valve that actually works – can be the difference between a quick mop-up and tens of thousands of dollars in damage.
- Limit damage: Shut the water down fast and protect floors, drywall, and belongings.
- Protect insurance claims: Many insurers expect you to act quickly to minimize damage.
- Avoid unsafe wiring: Water and electricity don’t mix – stopping the flow buys you time to make things safe.
- Prevent repeat emergencies: Upgraded valves and smart shut-off options help catch future leaks early.
What We Check During an Emergency Shut-Off Visit
- Location and condition of your main shut-off valve
- Age and material of your supply lines and key fixtures
- Signs of hidden leaks behind walls, ceilings, and in basements
- Options for easier access, clear labeling, and smart shut-off upgrades
See How Your Home’s Water Shut-Off System Works.
Think of your plumbing like a tree: the main shut-off is the trunk and the supply lines are the branches. When there’s a leak, shutting off the trunk protects the whole tree. We help you understand and control it.
Emergency Shut-Off Flow
In an emergency, we guide you through three simple steps while dispatching help:
- 1 Find: Locate your main shut-off near the water meter, foundation wall, or basement.
- 2 Turn: Rotate the lever or wheel valve clockwise until it stops to shut off the flow.
- 3 Verify: Try a nearby faucet – if water slows to a trickle, the shut-off is working.
What’s Included with Emergency Water Shut-Off Service.
From the moment you call to the final walkthrough, Omaha Drain handles the details so you can focus on your family, not the flood.
Phone Triage & Shut-Off Guidance
Our dispatcher stays on the line to help you find and safely turn your main shut-off while a tech is on the way.
- Step-by-step directions based on your home layout
- Tips to protect belongings and reduce damage
On-Site Emergency Repairs
When we arrive, we stop active leaks, secure compromised piping, and restore safe water service.
- Repair or replacement of burst supply lines
- Temporary and permanent solutions based on your budget
Main Valve Upgrade & Labeling
We make sure your shut-off is easy to reach, easy to use, and clearly marked.
- New ball valves that shut off quickly and reliably
- Bold labels so everyone knows where and how to shut off water
Smart Shut-Off & Leak Detection (Optional)
Upgrade to a whole-home leak detection system with automatic shut-off for maximum peace of mind.
- Monitors for leaks and unusual water usage
- Automatic shut-off if a major leak is detected
Clean-Up & Prevention Tips
We don’t leave you standing in a mess. Our team helps with basic clean-up and sets you up for success.
- Boot covers, floor protection, and tidy work areas
- Simple steps to reduce future risk from freezing and aging pipes
Clear Options & Upfront Pricing
No surprises. You’ll see all your options before we start work, with straight answers to your questions.
- Good / Better / Best repair and upgrade paths
- Financing options available on larger projects
Before vs. After Omaha Drain’s Emergency Water Shut-Off Service.
- Water spraying from a broken pipe or fixture
- No idea where the main shut-off valve is (or it won’t turn)
- Panic, ruined flooring, and growing damage by the minute
- Multiple calls to companies who “might get there tomorrow”
- Water shut off quickly with our phone guidance and on-site help
- Main shut-off is upgraded, labeled, and easy to reach
- Damage contained early, with clear next steps for dry-out
- Smart shut-off options mean you’ll be ready next time – if there is a next time
Straightforward Pricing for Emergency Water Shut-Off & Main Valve Service.
Every emergency is a little different, but we keep pricing simple and transparent. You’ll always know the cost before we begin repairs – and you can save with our online coupon.
Covers rapid response, phone triage, and on-site assessment. Applied toward most approved repairs.
Depends on access, pipe material, and condition. We’ll show you options before we touch a wrench.
Protect your home with automatic shut-off & water monitoring. Financing available on qualifying installs.
Trusted by Omaha Homeowners When It Matters Most.
When your home is flooding, you need more than a plumber – you need a calm, experienced team that’s been through it all before. That’s Omaha Drain.
Awards & Local Recognition
Real Reviews from Homeowners Just Like You.
“We had water pouring into our basement. Omaha Drain walked us through shutting off the water and had a tech on site fast. Professional, calm, and incredibly helpful in a very stressful moment.”
That’s just one of the hundreds of 5-star reviews Omaha Drain has earned across the Omaha metro.
Emergency Water Shut-Off FAQs.
What should I do first if a pipe bursts or water is pouring out?
If it’s safe, try to find and turn off your main shut-off valve. It’s often near the water meter, where the main line enters your home, or in the basement. If you can’t find it, call us at (402) 200-5059 and we’ll help you locate and turn it off while a technician is on the way.
How fast can Omaha Drain get to my home?
We prioritize active leaks and flooding calls. In most cases, we can dispatch same-day, and for true emergencies we offer 24/7 response. When you schedule online, we’ll show you the soonest available time, or you can call for immediate assistance.
Can you help me find and label my main shut-off valve for the future?
Yes. During or after an emergency visit, we’ll locate your shut-off, test it, label it clearly, and discuss upgrades if it’s old, stuck, or hard to reach. We want every family member to know how to shut off water in a pinch.
What if my shut-off valve is old and won’t turn?
Older gate valves commonly seize and refuse to fully close. If yours won’t budge or doesn’t fully stop the water, we can install a modern ball valve that shuts off quickly and reliably – often during the same visit.
Do you work with insurance or water restoration companies?
We’re happy to provide documentation and photos that your insurance adjuster or restoration contractor may request. Our priority is stopping the water and repairing the plumbing so your restoration team can dry things out as quickly as possible.