Privacy Policy

1) Interpretation & Definitions

Account means a unique account for accessing parts of the Service. Affiliate means an entity controlling, controlled by, or under common control with the Company. Cookies are small files placed on your device. Device means any device that can access the Service. Personal Data means information that identifies or can identify an individual. Service Provider means a third party that processes data for us. Usage Data is data collected automatically when you use the Service.

2) Information We Collect

A. Personal Data

We may collect your name, email address, phone number, and information related to inquiries or transactions when you contact us or submit forms.

B. Usage Data

We automatically collect technical information such as IP address, browser type and version, device type, operating system, pages visited, time and date of visits, time spent, and diagnostic data. If you use a mobile device, we may collect device model, OS, unique identifiers, and mobile browser type.

C. Cookies & Tracking

We use cookies, pixels, tags, and similar technologies to improve performance, personalize content, secure sessions, and analyze traffic. You may disable cookies in your browser; some features may not function properly if you do.

Types of Cookies

• Necessary (Session): enable core features and security.
• Preference (Persistent): remember choices (e.g., language, login).
• Notice Acceptance (Persistent): record cookie consent.

3) How We Use Information

• Provide & maintain the Service, and deliver customer support.
• Manage your account and authenticated access, where applicable.
• Fulfill contracts and service orders, including scheduling and payments.
• Communicate about appointments, updates, and account notices via email/SMS/phone (only with your consent where required).
• Marketing (opt-in) similar services and offers; you may opt out at any time.
• Improve performance, safety, and user experience through analytics.
• Legal & security compliance, fraud prevention, and policy enforcement.

4) Sharing & Disclosure

We do not sell your Personal Data. We may share information only as follows:

• Service Providers: e.g., hosting, communication tools, analytics, payment processors—bound by confidentiality and data-use limits.
• Business transfers: in a merger, acquisition, or asset sale, with prior notice.
• Legal compliance: if required by law, subpoena, or governmental request.
• With your consent: for any other disclosed purpose you approve.

5) Data Retention

We retain Personal Data only as long as needed for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be kept for shorter periods unless needed for security or Service improvement.

6) Data Security

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Your Privacy Rights

Depending on your location (e.g., under the CCPA in California), you may have the right to:

• Access a copy of your Personal Data we hold.
• Correct inaccurate or incomplete data.
• Delete Personal Data, subject to legal exceptions.
• Opt out of marketing or withdraw SMS consent (see Section 10).

To exercise rights, contact us at info@omahadrain.com or (402) 200-5059. We may verify your request to protect your data.

8) Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect their Personal Data. If you believe a child provided data, contact us to request deletion.

9) Links to Other Websites

We may link to third-party sites we do not control. Review their privacy policies. We are not responsible for their content or practices.

10) Text Message (SMS) Consent

We may send SMS only if you explicitly opt in (e.g., appointment updates, reminders). You can opt out anytime by replying “STOP” or contacting us. Standard message and data rates may apply.

11) Changes to This Policy

We may update this Policy periodically. We will post updates here with a revised “Last updated” date and, where appropriate, provide additional notice (e.g., email or prominent banner).

12) Contact Us